Valuable Credit Card Lessons Learned
Update: Less than 24 hours after I published this post, a MetroBank card representative called me to inform me that because I am a valued client of theirs, they are waiving the over the limit fee and the adjustment should reflect in my next bill. I could only say, wow! I did nothing but post my experience in my blog and now I'm getting my 500 pesos back. Great, don't you think? Now, that's customer service! ------------------------------------------------------------------------------- Last week I got my Metrobank credit card statement of account. I scanned the paper carefully and nearly fell off my chair when I saw this -> OVER THE LIMIT FEE: Php 500.00 I was never charged for anything - I always pay in full days before the due date. I was able to discipline myself to do that ever since I got the card and I intend to keep that practice as long as I possess a card. For a self-confessed financial literate person that I am, that hurts. It hurts my pocket...